Transforming Lloyd’s of London’s IT landscape.

Credera was engaged by Lloyd’s to fulfil their ambition to create “the world’s most advanced insurance marketplace”- a multi-year engagement comprising business change, technology, and insurance market expertise.

At a glance

The largest specialist insurance and reinsurance market in the world, Lloyd's of London, was under competitive pressure and initiated a program of work to maintain and improve their competitive position. Credera was engaged to streamline processes in the market to reduce costs and improve functionality, introducing process re-engineering and the relevant technology to support it.

The Challenge

Streamline processes to improve market experience.

The client required support to modernise and adopt digital productivity platforms, with legacy processes that were paper-based and needed replacing. There was a need to reduce the cost of the business in the market whilst streamlining activities and improving market experience.

The Solution

Multi-disciplinary team deliver new market solution.

Leveraging a pool of Insurance industry SMEs to provide expert knowledge and experience, we built a multi-disciplinary team to deliver Enterprise Architecture, Business Analysis, and Operating Model Design.

The Results

Maximised value and reduced risk within a complex supplier landscape.

Credera conducted a root and branch review of the ‘as is’ environment, processes, and organisational flows. We were a significant part of the multidisciplinary team that built an architecture and operating model to support improved value and reduce risk within the market. By leveraging our team of SME’s to support solution delivery pods, we helped to drive product adoption and business value in the Insurance market.

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