Consumer

Point of view

Transform and accelerate innovation to serve a changing customer.

Major shifts in consumer behaviours have been predicted for many years. COVID-19 has accelerated those shifts and completely altered the shopping habits and experience of the modern consumer. We will help you to build a seamless omnichannel presence and a single view of your customer, enabled on an integrated technology stack.

Challenges

What is your challenge today?

Explore the challenges that connect to your situation. We can work to overcome the challenges and exploit the opportunities together, charting an agile transformation path and accelerating the time to value.

We can discuss delegated governance, integrated teams, data driven decisions, development at pace, and fast feedback, all decoupled from legacy systems.

Related offerings

Overcome organisation lethargy. Get the right data to the right people at the right time to make the best decisions continuously.

Related Offerings

Drive retention, remove the drivers of dissatisfaction, and delight your customers with an exceptional experience.

Related Offerings

We work with you to convert customers, drive a seamless experience, react real time, deliver fast paced development, and improve quality.

Related Offerings

Remove silos, expose political barriers, and enable true collaboration across departments.

Related Offerings

Microservices/API and event-based communication underpinned by a unified data architecture will enable flexible integration and application modernisation – but only if implemented and governed effectively.

Related Offerings

Decouple legacy from new and customer facing systems. Consider multi-speed delivery models based on product life cycle, and use agile to deliver transformation and stepped benefit realisation.

Related Offerings

Bring together the best business ideas with enabling technology to prototype and drive to material scale new products, customer experiences, and ways of working.

Related Offerings

Consumer

Transform and accelerate innovation to serve a changing customer.

What is your challenge today?

See how Credera partnered to drive value with our clients.

Transformation of high street chain’s digital offering to improve customer experience and increase sales.

Emergency recovery of core systems for major travel company.

Related Insights

Understanding MarTech in a customer-centric world

Podcast: The barriers and opportunities to creating a single view of the customer - Part 1

Omnicom's Credera acquires BrightGen to expand digital transformation capability & marketing consulting depth

Podcast: The barriers and opportunities to creating a single view of the customer - Part 2

Whitepaper: Are you failing to deliver a single view of the customer?

Why ‘connectedness’ is vital to achieve personalisation and a single view of the customer

Ready to achieve your vision? We’re here to help.

Consumer

Transform and accelerate innovation to serve a changing customer.

What is your challenge today?

See how Credera partnered to drive value with our clients.

Transformation of high street chain’s digital offering to improve customer experience and increase sales.

Emergency recovery of core systems for major travel company.

Related Insights

Understanding MarTech in a customer-centric world

Podcast: The barriers and opportunities to creating a single view of the customer - Part 1

Omnicom's Credera acquires BrightGen to expand digital transformation capability & marketing consulting depth

Podcast: The barriers and opportunities to creating a single view of the customer - Part 2

Whitepaper: Are you failing to deliver a single view of the customer?

Why ‘connectedness’ is vital to achieve personalisation and a single view of the customer

Ready to achieve your vision? We’re here to help. hbspt.cta._relativeUrls=true;hbspt.cta.load(5473046, '73b39369-62b3-47ef-ab3a-955c6d4ea7b7', {"useNewLoader":"true","region":"na1"});

Ready to achieve your vision? We’re here to help.