Optimise your tactics to leapfrog your competition.
As a part of the Omnicom family of brands, we have additional customer experience and marketing tools to optimise your existing modern marketing set up.
Set the bar.
Embrace data-first tooling and techniques for the ultimate marketing results.
Optimise your channels to reach your customers wherever they are.
Deploy our tech experts review and improve the use of your stack so you get the most value from your spend.
Use our unique sentiment analysis tool to measure and predict trends that are having a real-time effect on your brand’s bottom line.
See how we solved these challenges for our clients
E-commerce transformation realised through technology strategy assessment.
Leading global quick-service restaurant creates competitive advantage after technology strategy assessment and pilot programme implementation.
Transformation of high street chain’s digital offering to improve customer experience and increase sales.
We used our technical expertise to improve this high street chain’s digital offerings, resulting in orders trebling within the first month and a significant increase in their net promoter score.
Achieving industry-leading customer satisfaction scores through customer experience innovation.
Collaborating with the head of customer experience (CX), Credera led the CX strategy initiative to enable multi-year CX innovation to achieve and maintain the highest Net Promoter Score (NPS) and customer satisfaction in the industry.
Podcast: Navigating marketing transformation: What is modern marketing today?
Credera is excited to announce the release of our latest podcast: 'Navigating marketing transformation: What is modern marketing today?' This podcast, which is ...
Podcast: The barriers and opportunities to creating a single view of the customer - Part 1
Credera is excited to announce the release of the first episode in our two-part podcast: 'The barriers and opportunities to creating a single view of the custom...
Marketing Analytics Platform (MAP) powered by OPMG Part 1: Activating insights from your customer data
Personalisation has become a driving force in the ever-evolving ecommerce ecosystem, with 80% of consumers saying they are more likely to purchase when brands o...
Podcast: The barriers and opportunities to creating a single view of the customer - Part 2
Credera is excited to announce the release of the second episode of our two-part podcast: 'The barriers and opportunities to creating a single view of the custo...
Marketing Analytics Platform (MAP) powered by OPMG Part 2: Unlocking customer insights with a modern marketing data platform
In part one of this series, we introduced four steps to harness the value of customer data: unifying data, segmenting customers, orchestrating experiences, and ...
Marketing Analytics Platform (MAP) powered by OPMG Part 3: Ignite customer insights with enhanced decisioning capabilities
Is your platform generating data or generating value? Companies have made significant investments in collecting and storing large amounts of first-party data ro...
Whitepaper: Are you failing to deliver a single view of the customer?
Read our latest insights on how ensuring "connectedness" across four business areas will help you achieve SVC and personalised insights.
Using MarTech to make the most of FCA-driven insurance sector changes
As we know, Citizens Advice submitted a super-complaint to the Competition and Markets Authority (CMA) in September 2018, raising concerns that longstanding cus...